Hodusoft

SEPTEMBER 20, 2020

Large enterprises with multi-branch operations and VoIP service providers can subscribe to the multi-tenant voice broadcasting software as a revenue generation tool. One is that with the use of artificial intelligence linked to the database it can automate tasks and personalize voice messages. Business benefits.

Government 52

Government Healthcare Artificial Intelligence Sales 52

Zendesk

JANUARY 18, 2024

AI transparency means understanding how artificial intelligence systems make decisions, why they produce specific results, and what data they’re using. We use artificial intelligence (AI) more than we think—some of us speak with Siri or Alexa every day. What’s next for AI transparency?

AI 52

AI Artificial Intelligence Legal Machine Learning 52

SugarCRM

FEBRUARY 21, 2018

The myth machine rumbles on, riding the coattails of the latest technology trends like artificial intelligence (AI), and drawing on old, archaic beliefs that have pervaded the CRM industry since its beginning. So I’m here to debunk five more myths in an effort to help organizations better recognize how CRM can help grow their business.

CRM 47

CRM Artificial Intelligence AI Machine Learning 47

Taylor Reach Group

DECEMBER 5, 2017

How pervasive is the impending impact of artificial intelligence (AI) on the customer experience (CX)? Government and cabinets are growing more concerned than ever around federal, local and parastatal agencies delivering appropriate levels of service to meet citizens’ needs. . Continue reading here .

CEM 0

CEM Contact Center Artificial Intelligence Hospitality 0

Taylor Reach Group

NOVEMBER 17, 2017

With Customer Experience being a crucial factor in business operations, comes the importance of optimizing Customer Support and forecasting trends. Original post via ProProfs, expert opinion summary by Colin Taylor. With 2018 around the corner, it’s a great time to discuss current and anticipated trends.

Omnichannel 63

Omnichannel Contact Center Government CRM 63

Lumoa

FEBRUARY 9, 2023

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. Whether you’re new to customer experience or seeking inspiration, this guide serves as your ultimate resource for exploring and delving deeper into this exciting field.

Net Promoter Score 178

Net Promoter Score Customer Experience B2C Social Media 178

Lumoa

MARCH 20, 2018

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. Whether you’re new to customer experience or coming for little inspiration, this is the right place. So let’s start! upselling to the most loyal customers) Process changes (e.g.

Net Promoter Score 114

Net Promoter Score Customer Experience B2C CEM 114