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Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Initially, in the late 20 th century, the industry was primarily involved in outsourcing non-core or additional business functions such as customer support and data entry to offshore locations. This will further help in optimizing operations for better results. This also ensures streamlined processes and improved customer experiences.

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Best AI Chatbot Features to Win More Sales

Ameyo Callversations

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. Strong NLP Engine and ML Capabilities. Nearly 56% of global firms have adopted AI within one or more functions, with the trend rapidly growing. Read More: Types of Chatbot and Which Should You Choose?

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