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HoduSoft Ready to Shine at IT EXPO 2024: Showcasing its Powerful Communication Solutions

Hodusoft

Let’s explore the key highlights of HoduSoft in this event for businesses looking to enhance their business operations. HoduCC-Omnichannel CX Suite Today’s customers expect seamless, personalized, and consistent experiences across various communication channels. Ask for a Free demo!

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Save Your Agents’ Time and Reduce Customer Service Costs with a Live Chatbot

CommBox

Cost Savings with Live Chatbot Implementation In the dynamic landscape of business operations, cost efficiency stands as the utmost priority. The strategic deployment of live chatbots within customer service operations, while unveiling the substantial cost savings they can yield.

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A to Z Guide to Customer Experience Definitions and Terms (Updated)

Lumoa

Artificial Intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. We’re moving towards a personalized omnichannel experience in B2B customer journeys. upselling to the most loyal customers) Process changes (e.g.

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Discover the Latest Trends with HoduSoft at the 12th BPO Innovation Summit & Awards 2023

Hodusoft

Various technological advancements such as Automation, Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA) are being used in the industry to eliminate the chances of errors. This will further help in optimizing operations for better results.

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Best AI Chatbot Features to Win More Sales

Ameyo Callversations

Artificial intelligence (AI) is set to transform business operations, across domains, in the next few years. Chatbots are a preliminary way to expand sales operations, giving new opportunities to teams to deliver real-time promotions and offerings. It enables an omnichannel experience to customers.

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A beginner’s guide to generative AI for business

Zendesk

Generative artificial intelligence (GenAI) is an AI-powered technology that uses extensive libraries of information to generate new things, like stories, pictures, videos, music, and software code. Like the Skywalker lineage, these popular generative AI apps are the bluebloods of artificial intelligence software.

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Customer Experience Strategy: An A to Z Glossary

Lumoa

artificial intelligence Artificial Intelligence (AI) is still the same old good AI, but now it’s brought to the customer experience field. We’re moving towards personalized omnichannel experience in B2B customer journeys. upselling to the most loyal customers) Process changes (e.g. ACT ON CUSTOMER FEEDBACK!