SugarCRM

MAY 25, 2023

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.

Customer Relationship Management 26

Customer Relationship Management Customer Relationship CRM Data Entry 26

SugarCRM

JULY 7, 2022

Now more than ever, modern customer relationship management (CRM) systems must support the ability to stay close to existing customers and help secure new prospects. Capture, Manage and Analyze Customer Data. Ensure Your CRM Tools Are Fit for the Purpose.

Technology 55

Technology Technology Data Entry ML 55

SugarCRM

JANUARY 10, 2023

One of the first business applications of automation was in sales. Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. What Is Sales Automation? How Does Sales Automation Help? Increase lead-to-sale ratios.

Sales 26

Sales Data Entry CRM Artificial Intelligence 26

SugarCRM

AUGUST 27, 2019

Put simply: No-Touch Information Management ensures you get all of the customer data you need, without having to spend your time on endless manual updates and entries. To understand what I mean, consider the typical customer relationship management (CRM) software or system. Stay tuned!

Data Entry 20

Data Entry Social Media CRM Artificial Intelligence 20

SugarCRM

SEPTEMBER 26, 2019

Artificial Intelligence (AI) has been a topic of fascination of science fiction fans for many years, and it’s been typified in classic entertainment such as Star Wars, Star Trek, and even the Jetsons. Before the age of AI, many companies viewed CRMs as a technology used to store their data.

CRM 22

CRM AI Artificial Intelligence Sentiment Analysis 22

SugarCRM

SEPTEMBER 3, 2020

Unfortunately, establishing and maintaining customer relationships presents a challenge that many organizations struggle to overcome. Customer Relationship Management (CRM) technology changes all that. These modern systems also integrate and automate processes to streamline vital business functions.

CRM 55

CRM Data Entry Artificial Intelligence B2C 55

SugarCRM

NOVEMBER 23, 2020

Traditionally, customer data has been the purview of customer relationship management (CRM) software. The goal of CRM is to act as a system of record, providing a 360° customer view to sales, marketing, and customer service. But it has fallen well short of that lofty ambition.

CX 29

CX CRM Data Entry Artificial Intelligence 29