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How to Leverage Technology in Hybrid and Remote Work

SugarCRM

It has reshaped how business leaders think, how staff wants to work, and customer expectations. Technology for collecting, managing, and advancing customer interactions is vital for all businesses. Customers recognize scenarios that are often beyond the normal limits of a company’s control.

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The Evolution of Customer Relationship Management: A Look at the Last Five Years

SugarCRM

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.

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Everything You Need to Know About Sales Automation

SugarCRM

Sales automation provides a great way for companies to simplify repetitive, time-consuming tasks like data entry and customer communications. Sales automation is the technology that automates repetitive sales tasks so reps can focus instead on relationship building and closing deals. What Is Sales Automation?

Sales 26
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What Is No Touch Information Management — And What Does It Mean for You?

SugarCRM

We’ve actually built our technology around it. One of the most important pillars for our users is Sugar’s No-Touch Information Management. Put simply: No-Touch Information Management ensures you get all of the customer data you need, without having to spend your time on endless manual updates and entries.

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Unlock the Value of AI with CRM

SugarCRM

Artificial Intelligence (AI) has been a topic of fascination of science fiction fans for many years, and it’s been typified in classic entertainment such as Star Wars, Star Trek, and even the Jetsons. Before the age of AI, many companies viewed CRMs as a technology used to store their data.

CRM 22
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5 Ways to Increase Revenue With CRM Software

SugarCRM

Unfortunately, establishing and maintaining customer relationships presents a challenge that many organizations struggle to overcome. Customer Relationship Management (CRM) technology changes all that. Targeted Marketing for New Customers. CRM doesn’t just manage existing customers.

CRM 55
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How Sugar CRM’s Time-Aware CX Platform is Different

SugarCRM

Littered throughout the history of science and technology are these kinds of turning points: For example, Newton’s discovery of gravity or the Copernican Principle : Both introduced views of the world that seemed “obvious” after they occurred but were unimaginable beforehand. It’s the concept of time-awareness.

CX 29