SugarCRM
JULY 7, 2022
It has reshaped how business leaders think, how staff wants to work, and customer expectations. Technology for collecting, managing, and advancing customer interactions is vital for all businesses. Customers recognize scenarios that are often beyond the normal limits of a company’s control.
SugarCRM
MAY 25, 2023
When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.
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Fonolo
FEBRUARY 14, 2023
As technology gets smarter and more intuitive, so does the contact center that benefits from it. Call center automation is the practice of using technology to tackle manual, time-consuming tasks on behalf of your agents. So you can imagine the sheer volume of data your call center collects on a regular basis.
SugarCRM
AUGUST 3, 2021
Native integrations with Sugar Sell and other customer relationship management (CRM) solutions, including Salesforce, Microsoft Dynamics, Infor, and NetSuite. Sugar Sell’s CRM features are diverse: Sugar Hint provides automated data acquisition, yielding detailed customer intelligence without the need for data entry.
SugarCRM
FEBRUARY 28, 2023
Such solutions heavily rely on customer relationship management (CRM) software in the business space. But with great volumes of data, there appears a new issue: data accuracy. Recent studies have shown that CRM data accuracy diminishes yearly by approximately 30%.
Aquire
SEPTEMBER 2, 2021
Train anyone who works with data to use the proper approach and processes. For instance, having consistent data entry procedures can help with data quality, and knowing what potential security threats to look out for can ensure data safety. Implementing the right technology is integral to successful CDM.
SugarCRM
DECEMBER 13, 2022
A Customer Relationship Management (CRM) platform gives multiple departments within your organization a complete view of their customers—sales teams use it to manage their pipelines, marketing teams use it to optimize campaign efforts, and support teams use it to view customer information and improve communications. .
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