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Our Top 6 Picks for Call Center Automation Software

Fonolo

As technology gets smarter and more intuitive, so does the contact center that benefits from it. But how do you know which solutions are best for your operation? Call center automation is the practice of using technology to tackle manual, time-consuming tasks on behalf of your agents.

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The Power of All-in-One CRM: Aligning IT Leaders with Key Business Objectives

SugarCRM

An “All-in-One” CRM refers to a comprehensive Customer Relationship Management (CRM) system that combines multiple functionalities and features into a single software solution. It aims to provide a centralized platform for managing various aspects of customer relationships and business operations.

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