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Navigate CFPB Rulings, Compliance, and Vehicle Repossessions with IDP

Lightico

Loan Servicing Challenges Effective loan servicing involves managing customer accounts, processing payments, handling delinquencies, and ensuring compliance with all applicable laws. The need for accurate data entry, timely processing, and effective communication with borrowers adds to the complexity.

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The Evolution of Customer Relationship Management: A Look at the Last Five Years

SugarCRM

When you think about Customer Relationship Management (CRM), sales and contact management may be the first thing you associate with it. The ability to track individual customer interactions and analyze that data is a game-changer, especially in an age where customers crave a personalized experience.

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How to Leverage Technology in Hybrid and Remote Work

SugarCRM

Now more than ever, modern customer relationship management (CRM) systems must support the ability to stay close to existing customers and help secure new prospects. More importantly, your CRM should remove blind spots, enable rich information on the customer, and reduce blind spots and roadblocks.

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Get More CRM for Less When You Choose Sugar

SugarCRM

Current Sugar customers have increased close rates by 30% and enjoyed time savings of at least 45% on data entry. Sugar Sell Demo – Watch the video and see how with Sugar Sell, you can improve productivity, give your sales team their time back to do what they do best, and create customer relationships that are long-lasting.

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How CX Teams Can Use AI to Stay Ahead of Customer Needs

SugarCRM

Such solutions heavily rely on customer relationship management (CRM) software in the business space. But with great volumes of data, there appears a new issue: data accuracy. Recent studies have shown that CRM data accuracy diminishes yearly by approximately 30%.

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Our Top 6 Picks for Call Center Automation Software

Fonolo

CRM integration The more background information an agent has on a customer, the more effective their support will be. That’s where customer relationship management (CRM) tools really shine. Managing this information can be time-consuming without the right automation tools in place.

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What Is Computer Telephony Integration (CTI)? An In-Depth Guide

Hodusoft

CTI also allows for: Faster call resolution Personalized service Self-service options Apart from leading to happier customers, it results in faster query resolution and superior customer experience. Improved Productivity With CTI, agents have access to customer information in real-time.