Artificial Intelligence, Hospitality and Texas

Top 5 Reasons CX Leaders Should Attend Customer Response Summit

Execs In The Know

JANUARY 29, 2023

Kicking off on March 1, 2023, we’re taking CRS to Austin, Texas, to explore “Creating Moments That Matter” with our global community of CX leaders. Jude Children’s Research Hospital, Nationwide, Marriott International, and Turo. Why does attending CRS matter more than you think? By being part of the Summit, you’ll: 1.

CX Hospitality Hospitality Actionable Insights

Q&A with April Obersteller, Director of Global Experience at woom Bikes, One of the Fastest-Growing Companies in the U.S.

Execs In The Know

MAY 4, 2023

I began my career in the hospitality industry focusing on weddings and I loved it! I started on the sales side and represented Texas and that’s where the magic opportunity came for me to move into CX. We haven’t explored all the beautiful capabilities artificial intelligence (AI) and text analytics have to offer, yet.

Net Promoter Score

Net Promoter Score Artificial Intelligence Text Analytics CX

Tech Customer Success

Top 5 Reasons CX Leaders Should Attend Customer Response Summit

Q&A with April Obersteller, Director of Global Experience at woom Bikes, One of the Fastest-Growing Companies in the U.S.

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