Top Contact Center Industry Trends for 2023
Fonolo
NOVEMBER 11, 2022
C all center agents drive sales growth, create happy customers, and gather data that’s essential to innovation — and this is the year we think they’ll be recognized and rewarded for it. Predictive analytics help with staffing and can track and record how things like product rollouts affect call volume. . Let’s dig in! .
Let's personalize your content