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Intelligent Document Processing: Fueling Efficiency and Growth

Lightico

This data includes loan applications , insurance documents , emails, reports, invoices, supporting documentation and contracts. This is where Intelligent Document Processing (IDP) comes in. IDP is a technology that uses artificial intelligence and machine learning to automate the extraction of data from documents.

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7 Common Mistakes CX Leaders Make (And How To Avoid Them!)

Experience Investigators

Commonly neglected micromoments include the whatever welcome, the punitive invoice or payment, or the drifting customer triggers. There are some pretty incredible ways artificial intelligence and machine learning can transform customer service , for example. Small, almost forgettable moments can have a big impact on your CX.

CX 90
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Fraud Spreads as Does the Coronavirus: Steps to Take

Callminer

Could they be manipulated into paying doctored invoices, wiring funds directly to a scammer? In the comfort of their own home, amidst the fear and chaos, do your employees know what to do to protect themselves from such scams? Employees with access to company funds – are they vulnerable?

Invoicing 226
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Integrations to be thankful for

Zendesk

Finance tools to open Invoices, Payments, Billing systems. Rovotio-Bot (Support) is a platform with artificial intelligence that allows multi-channel connectivity and integration to business management systems. IT Support & Services tools to open client’s Software, service systems and search knowledge bases.

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Harnessing the Power of Generative AI in CRM

SugarCRM

However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. For example, when a customer’s invoice is overdue, your CRM can be programmed to automatically send a reminder to the customer.

CRM 26
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How manufacturers can cut service costs with AI

Zendesk

Artificial intelligence (AI) can unlock savings and create better CX. Implementing intelligent bots AI bots can assist customers quickly, 24/7 by answering low-value customer questions (like where an order is and when it is expected to arrive) or surfacing relevant product documentation that a customer has questions about.

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How manufacturers can cut service costs with AI and automation

Zendesk

Artificial intelligence (AI) can unlock savings and create better CX. Implementing intelligent bots AI bots can assist customers quickly, 24/7 by answering low-value customer questions (like where an order is and when it is expected to arrive) or surfacing relevant product documentation that a customer has questions about.