Qualtrics

MARCH 29, 2019

Three Quick Blog Posts. Also, we developed a three-part blog series for Qualtrics.com that goes a little deeper into the basics of Section 280. Author Bio: Stephanie Thum is a Certified Customer Experience Professional (CCXP) and Chief Advisor for Federal Customer Experience at Qualtrics. Want expert help?

Government 36

Government Customer Experience CX Start-ups 36

Qualtrics

JULY 18, 2019

And, as we shared in this recent blog post, there are more ways than ever before to do it. We love what Qualtrics’ Diana Kaemingk wrote in this blog about how to acknowledge and respond to online feedback. Collecting feedback from customers and employees is more important now than ever before. You have to take action. Write a letter.

Close the Loop 49

Close the Loop Government Customer Feedback Construction 49

Qualtrics

MARCH 19, 2019

Shadow IT makes it easier for hackers to steal your agency’s data, as explained by Qualtrics’ head of security operations in this blog post. The Qualtrics Experience Management Platform is also FedRAMP certified , meaning it has been assessed and authorized under one of the most stringent cloud security standards in government.

Customer Feedback 22

Customer Feedback Government Customer Experience Management CX 22

Qualtrics

APRIL 9, 2019

In a recent blog post and during a panel chat at the recent Qualtrics X4 conference in Salt Lake City, we talked about the many ways you can leverage customer and citizen feedback to help your business or government agency get ahead of operational and business risk. Want expert help? Request a consultation from our federal team. CONTACT US.

Government 46

Government Social Media Contact Center Start-ups 46