Zendesk

AUGUST 16, 2023

ChatGPT and Google Bard are the two generative AI products that are getting the most buzz, and businesses want to know which one is best for their needs. Read on to learn when you should use each service. What are ChatGPT and Google Bard? What are ChatGPT and Google Bard? Bard has internet access through Google.

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Logicalware

JULY 26, 2023

Artificial Intelligence (AI) has transformed contact centres, improving customer experiences and operational efficiency. In this blog post, we’ll delve into AI’s remarkable impact on contact centres and offer a glossary of essential AI terms used in the industry today.

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Execs In The Know

FEBRUARY 14, 2023

It has the potential to influence numerous industries, including the customer experience (CX) industry. Let’s start with some definitions and then we can dive into the impact it’s likely to have on customer experience. Bard is an experimental conversational AI service. ChatGPT lacks the ability to empathize with a customer.

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