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Remove blog tag average-speed-to-answer
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10+ Must Have Customer Service Skills to Look for in a Live Chat Agent

Comm100

NOVEMBER 8, 2017

This blog post will take you through a series of good customer service skills that you should look for when hiring live chat agents, and will give you some tips on how to spot these skills in your candidates. So, it’s time for you to assemble your live chat dream team. But how do you know who is going to be a good match for your team?

Customer Service 42
Customer Service Start-ups Construction Customer Satisfaction 42
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Best Interview Questions and Answers for Hiring Live Chat Agents

Comm100

SEPTEMBER 7, 2017

These live chat interview questions and answers will help you get to know your prospective agents, and decide if they are the best match for your company. Average handle time is of great significance to customer satisfaction. Average handle time is of great significance to customer satisfaction. Download Free.

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Sports Customer Service Start-ups Construction 45
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