SurveySensum

OCTOBER 10, 2023

Delighted is a customer feedback platform that helps businesses gather, track, and analyze thousands of actionable customer, product, and employee feedback. It also offers tagging and segmenting of feedback for actionable insights. 5) Yes Yes End-to-end customer support (live chat, emails, blogs, etc.).

Actionable Insights 52

Actionable Insights Start-ups NPS Customer Feedback 52

SurveySensum

OCTOBER 23, 2023

This includes limited integrations, expensive, tacky predefined templates, limited survey customization options, a confusing setup, and many more. But doing a detailed comparison is a time-consuming process which is why this blog provides you with a list of the top 9 GetFeedback alternative tools.

NPS 52

NPS Social Media Text Analytics Outlook 52

Beyond Philosophy

OCTOBER 8, 2014

It was like PayPal was a little brother tagging along the bigger one. Follow Colin Shaw on Twitter @ColinShaw_CX The post eBay & PayPal’s Split is Good for Customers appeared first on Beyond Philosophy | Customer Experience Consultancy | CEM Consultants. Do you think the split will be good or bad for Paypal?

Net Promoter Score 110

Net Promoter Score Social Media CEM Customer Retention 110

SurveySensum

MARCH 15, 2024

Well, how about I tell you that the whole process of market research can be automated and made simple, saving you a ton of time and energy, and can also help you in customer experience management ? Sounds too good to be true? Well, it’s not. This helps the user get a detailed report on the issues that can emerge.

Text Analytics 52

Text Analytics NPS Outlook CX 52

Beyond Philosophy

NOVEMBER 4, 2014

All kidding aside, there are ways to help wine customers make decisions on which choice to make. Price tags in yellow, discounts, etc. are ways to ease the customer decision making. . These could include: Price reduction in yellow on a big price reduction label. Employing a reduction of choices in each category. < [link].

CEM 113

CEM Customer Loyalty Customer Experience Management Customer Experience 113

SurveySensum

OCTOBER 17, 2023

So, to ensure long-term success, NBFCs should focus on improving customer satisfaction, which should go beyond mere transactions. And for this, they are required to understand the importance of gathering and analyzing customer feedback. But before that, let’s first understand what an NBFC customer feedback tool is.

Customer Feedback 52

Customer Feedback NPS Actionable Insights Sentiment Analysis 52

Beyond Philosophy

OCTOBER 8, 2014

It was like PayPal was a little brother tagging along the bigger one. If you enjoyed this post, you might be interested in the following blogs: 7 Signs that Your Executive Team is Not On Board with Your Customer Experience Agenda. How Customer Centricity Plays Out in Customer Experience and Affects Customer Retention.

Net Promoter Score 60

Net Promoter Score Social Media Customer Retention Customer-Centric Organization 60