The One Relationship That Determines The Success of Your VoC Program
PeopleMetrics
DECEMBER 27, 2019
At times, legal will need to approve the questions that you are asking customers. This is especially true in highly regulated industries, such as pharmaceuticals. Sean McDade, PhD is the author of Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold. Legal can help you create a contract with that partner.
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