Lumoa

APRIL 28, 2024

Every interaction with your business has the power to build or damage the relationship with your customer – and can directly impact your revenue. 78% of customers have backed out of a purchase due to a poor customer experience (CX). The pressure is rising for businesses to step up their CX game.

Sentiment Analysis 83

Sentiment Analysis Compliance AI Social Media 83

Kerry Bodine

JANUARY 16, 2020

But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic business consultancies and a bevy of differently flavored agencies enter the service design game. These newcomers don’t have co-creation in their DNA. We’ve seen new buyers, too.

Education 71

Education Business Consulting Touchpoint Engineering 71

Kerry Bodine

JANUARY 16, 2020

But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic business consultancies and a bevy of differently flavored agencies enter the service design game. These newcomers don’t have co-creation in their DNA. We’ve seen new buyers, too.

Education 62

Education Business Consulting Touchpoint Engineering 62

Kerry Bodine

JANUARY 16, 2020

But as customer experience and loyalty have gained importance in the corporate world, we’ve seen the world’s top strategic business consultancies and a bevy of differently flavored agencies enter the service design game. These newcomers don’t have co-creation in their DNA. We’ve seen new buyers, too.

Education 62

Education Business Consulting Touchpoint Engineering 62