This site uses cookies to improve your experience. By viewing our content, you are accepting the use of cookies. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country we will assume you are from the United States. View our privacy policy and terms of use.

Remove Business Consulting Remove Hospitality Remove Innovation Related Topics
Customer Service Sales Mystery Shopping VOE Hospitality CX Transformation CXM Business Operations Customer Relationship Management Business Growth VOC More Related Topics >
article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

JULY 14, 2020

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer.

Customer Experience 132
Customer Experience CX E-commerce Social Media 132
article thumbnail

Top 30 Customer Service Books Every Team Needs to Read

Comm100

SEPTEMBER 22, 2016

Jill Griffin, an internationally published author and business consultant, has written the bible on customer service loyalty programs with this book. Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue by Nick Mehta, Dan Steinman, and Lincoln Murphy.

Customer Service 70
Customer Service Customer Loyalty E-commerce Customer Satisfaction 70
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

 

Stay Connected

Join 24,000+ Insiders by signing up for our newsletter

About
Webinars
About
Editions
Webinars
Editions
Topics
Powered by Aggregage | Terms and Conditions | Your California Rights and Privacy Policy
© Aggregage 2024