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Solving the Innovator’s Dilemma: How successful companies are embracing innovation units

Intercom, Inc.

Disruptive innovation was a theory put forward by Clayton Christensen, the famous American academic and business consultant. They manufacture equipment that serves the industrial and foraging industry. Beth McEntee: I have. The first person I spoke to is Jeff Loomans.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He specializes in CX Strategy, Customer Journey Mapping, CX Program Management, CX Consulting for Insurance, Manufacturing, Retail, Telecom industries. Claire Boscq-Scott – Global CX Guru, Keynote Speaker, Business Consultant. She is the Founder of the consulting firm, Bodine & Co. LinkedIn : [link].