Business Growth Business Operations Compliance Customer Relationship Management 
Hodusoft
JULY 19, 2023
Call recording : This feature records incoming calls for quality assurance, compliance, and training purposes. It allows supervisors to review interactions, identify opportunities for improvement, and ensure agents are complying with company policies and customer service standards.
SugarCRM
OCTOBER 10, 2023
In today’s fast-paced business environment, customer relationship management (CRM) software has become an essential tool for companies of all sizes. The Evolution of Modern CRM Software Traditional CRM Systems: In the past, CRM systems were limited by their functionality and customization options.
SurveySensum
JULY 14, 2020
Rajeev Karkhanis – CCXP, CX Management, Human-centered Service Design, Service Management. Rajeev Karkhanis has over 30 years of experience in delivering business growth and direction on overall operations and revenue goal performance. Emma Donnelly – Head Of Customer Service at Redrow Homes.
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