Remove Business Growth Remove Compliance Remove Customer Relationship Remove Hospitality
article thumbnail

Employee Training Assessment Guide: Train Smarter to Boost ROI

ProProfs

For example, here’s what learning expert Matthew Tang says about the frequency of refresher assessments for compliance training. For example: High-risk area – Hospital setting: Infection prevention and mortality rate are directly related. If employees don’t meet compliance measures, people can die.

article thumbnail

Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

He aims to harness the collective intelligence of customer-centric thought leaders, using the collaborative platform to help business leaders understand how to create mutually beneficial customer relationships. He is a certified CCXP with expertise in Customer Experience and Service Design. LinkedIn : [link] /.