SugarCRM

SEPTEMBER 26, 2023

It takes a lot of processing, which is more effective in the presence of artificial intelligence and predictive analytics. Such data can be used by marketing, sales, and support teams to automatically execute tasks that can accelerate revenue growth and customer satisfaction.

CRM 26

CRM AI Sentiment Analysis Invoicing 26

ECXO

JULY 26, 2023

Brands have unprecedented access to customer data and digital footprints. In our always-on world, customers expect businesses to do something with this knowledge that’s in their interests. This is at odds with customer expectations. As we mentioned earlier, customers know the value of their data.

Predictive Analytics 98

Predictive Analytics Education Touchpoint CX 98

Intercom, Inc.

APRIL 15, 2021

Why MadKudu pivoted their company’s focus from churn risk detection to conversion prediction. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Long story short is I studied engineering back in France and came to the US for an internship at a startup.

AI 118

AI Start-ups B2B Predictive Analytics 118