Comm100

MARCH 8, 2017

Shaw’s Twitter feed is consistent with his work, and is peppered with helpful, accessible information on how to inspire employee and customer loyalty. Kate Leggett is the Vice President and Principal Analyst at Forrester Research for customer relationships management and customer service. Kate Leggett. kateleggett.

Customer Service 0

Customer Service Start-ups Sports Social Media 0

Comm100

FEBRUARY 5, 2018

Social Media Software. Exploring A Broad Term: What Is Customer Engagement Software? From customer relationship management (CRM) software to knowledge base and social media tools — it almost seems harder to find a software solution that isn’t considered a customer engagement tool than one that is.

Social Media 49

Social Media CRM Social Listening Omnichannel 49

Comm100

FEBRUARY 6, 2018

Business Seeks Industry-Specific CRM. Business Seeks All-in-One Customer Service Software. Company Seeks Social Media Software with a Focus in Marketing. Business Seeks Social Media Software with Integrated Social CRM. Business Seeks Powerful Email Marketing Automation Tool.

Social Media 42

Social Media CRM Omnichannel Invoicing 42