TeamSupport

JANUARY 18, 2024

TeamSupport is a tool that helps businesses manage, track, and resolve customer support tickets efficiently. It's designed to streamline workflows, improve communication, and enhance customer satisfaction. In essence, it's your ticket to providing top-notch customer service while making agents' lives easier.

Real Estate 59

Real Estate Machine Learning Customer Satisfaction Gaming 59

Lumoa

DECEMBER 19, 2023

Have you ever thought about how some businesses manage to analyze thousands of customer reviews and feedback quickly? Customer feedback is a precious resource for understanding what’s effective and what needs improvement. AI for sentiment analysis extends its utility beyond customer feedback to internal processes.

Sentiment Analysis 83

Sentiment Analysis AI Machine Learning Social Media 83

Intercom, Inc.

MAY 12, 2021

When you’re busy managing inbound queries, it can be tricky to uncover recurring topics and themes in the questions that are reaching your team. To make it easier, we’ve added Conversation Topics to our reporting suite – a machine-learning powered engine for analyzing your customer conversations.

Gaming 118

Gaming Machine Learning Start-ups Engineering 118