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Case Management Hospitality Close the Loop VOC Customer Experience Management Net Promoter Score Voice of the Customer CX NPS Artificial Intelligence More Related Topics >
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Customer Reach – December Newsletter

Taylor Reach Group

DECEMBER 5, 2017

Taylor Reach Group Speaks at 15th Annual CEM Focused Conference . With Customer Experience being a crucial factor in business operations, comes the importance of optimizing Customer Support and forecasting trends. Taylor Reach Group Speaks at 15th Annual CEM Focused Conference. It Starts With Loyalty Building.

CEM 0
CEM Contact Center Artificial Intelligence Hospitality 0
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Are You There, Company? It's Me, Your Customer.

PeopleMetrics

DECEMBER 5, 2017

Your customer experience management (CEM) system is up and running. As a Customer Experience Manager at PeopleMetrics, I have the pleasure of working with companies across a range of industries including hospitality, financial services, telecommunications, and aviation. A great example comes from one of my hospitality clients.

Close the Loop 117
Close the Loop Net Promoter Score Hospitality Hospitality 117
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