SugarCRM

DECEMBER 21, 2023

CRM tools have become a staple in all organizations around the world. But apart from elevating the customer experience, CRM tools are also designed to provide the end user and organization a more streamlined experience for their cross-departmental processes and daily tasks. Low Administration Efforts Let’s be honest.

CRM 26

CRM Compliance Legal Technology 26

SugarCRM

SEPTEMBER 19, 2023

Contact relationship management (CRM), contact management system (CMS) … what’s the difference? CRMs lead up to signing the contract, and follow the relationship well after it. Moving forward over the next five years, 45% say the top priority for maximizing value from CRM will be gaining a complete view of all customer interactions.

CRM 26

CRM Outlook Legal Social Media 26

Zendesk

JANUARY 18, 2024

If your customers can’t trust your business to properly handle their personal information, it is unlikely that they’ll trust you for anything else. Plus, customer data privacy is often a legal requirement. For example, if your business has no need for a customer’s date of birth, then you shouldn’t ask them to provide it.

CX 52

CX Education Government Compliance 52