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What is AI transparency? A comprehensive guide

Zendesk

Zendesk CX Trends Report 2024 AI transparency involves understanding its ethical, legal, and societal implications and how transparency fosters trust with users and stakeholders. According to our CX Trends Report, 75 percent of businesses believe that a lack of transparency could lead to increased customer churn in the future.

AI 52
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Top 5 IT Features Your CRM Needs

SugarCRM

It meets your business needs as your company grows. Privacy, Security, and Compliance Because CRMs operate with large volumes of customer data, they need to comply with specific privacy, security, and data protection compliance requirements. It helps you maintain proper performance levels across your tech stack.

CRM 26
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Customer data privacy: A CX guide for 2024

Zendesk

If your customers can’t trust your business to properly handle their personal information, it is unlikely that they’ll trust you for anything else. Plus, customer data privacy is often a legal requirement. For example, if your business has no need for a customer’s date of birth, then you shouldn’t ask them to provide it.

CX 52
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GDPR: Does it Apply to Me?

SugarCRM

Companies have until May 25, 2018 to ensure they are in compliance with GDPR mandates. based multinational enterprises that do business with EU citizens. based multinational enterprises that do business with EU citizens. But what about companies that have no direct business operations in Europe?

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What Is Channel Partner Training?

ProProfs

Make it a point to deploy compliance training such as workplace diversity & sensitivity to break cultural barriers and build an inclusive team. The aim of channel partner sales training is to let your p artners know how to sell your products based on your short-term and long-term business goals. Compliance Training.

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What is Data Security Training and Why Do You Need It?

ProProfs

This means laying bare all private data that a business otherwise protects at all costs. Operational Downtime. A disruption in business operations is another unwanted result following a data breach. Legal Action. Legal Incentives for Data Security Training for Employees. S ounds costly, doesn’t it?

Legal 52
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7 Tips to Make Sure You’re Investing in a All-In-One CRM and NOT a Contact-Management Tool

SugarCRM

If your business operates outside the US, select a GDPR-ready CRM. If your business interacts in any shape or form with EU citizens, you’ll need a compliant CRM. Apart from implementation, you’ll need periodic support when you need adjustments and interventions, so thoroughly investigate this. Does the CRM Comply With GDPR?

CRM 26