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Top CSAT Tools to Measure Customer Satisfaction

SurveySensum

Another drawback is that it is expensive for startups, SMBs, and large businesses. However, SurveySensum offers 24×7 omnichannel customer support to offer exceptional customer services and it’s also cost-effective making it accessible for businesses of all sizes. The plans start at $59 per month for 3 users.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. Debbie Akwara is a CX entrepreneur that designs products, services, and solutions that helps businesses attract, satisfy, and retain customers while improving the customer experience management (CXM) capabilities of teams.