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Top CSAT Tools to Measure Customer Satisfaction

SurveySensum

JULY 2, 2023

Similar is the case with customer-centric businesses. If you keep your customers satisfied, they will keep coming back to you and can even refer you to others. And according to HubSpot , customer-centric organizations that focus more on satisfaction are 60% more profitable than others.

Customer Satisfaction 52
Customer Satisfaction Social Media Text Analytics Actionable Insights 52
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5 Top Customer Service Articles of the Week 10-10-2022

Shep Hyken

OCTOBER 10, 2022

” My Comment: Customer Centricity is an often used yet misunderstood term. I like this article’s definition: ”Customer-centricity is a business approach where you prioritize your customer and place them at the heart of your business operations. I’m almost in agreement.

Customer Service 11
Customer Service Touchpoint Customer-Centric Organization CX 11
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