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Business intelligence vs. predictive analytics: Turn key differences into advantages

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Business intelligence or BI is comprised of procedures and infrastructure for collecting, storing, analyzing, and interpreting data that is produced by a company. Business intelligence and predictive analytics are some of the most effective tools for optimizing and improving business operations and other functions.

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How to Lead CX Transformation in a Customer-Focused Tech Organization

Customer Bliss

Sue Martin Homes is a Global E-commerce Customer Service Executive with over 25 years experience in Customer Service, Call/Contact Center, and Business Operations Management in E-commerce Retail, Outsourcing, Wireless, Cable, and Airline industries. About Sue Martin Homes.