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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

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AUGUST 1, 2017

Compliance missteps occur. Smitha obtained her license as CPA in 2007 from the California Board of Accountancy. Hiring the right people, with the right attitude, outlook, and demeanor will always have the biggest impact on how efficient your contact center can be. This juggling act severely impacts lead quality and quantity.

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Customer Data Platform Benefits: How to Make the Most of Them

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OCTOBER 15, 2020

Improve Data Protection & Privacy Compliance. Improve Data Protection & Privacy Compliance. With this collection also arrives a host of data protection laws like the EU’s General Data Protection Regulations (GDPR) and the California Consumer Privacy Act (CCPA) which set the standards for security and consent.

Compliance 63
Compliance Net Promoter Score Outlook Legal 63
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