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SugarConnected on Tour 2022: Building a Customer-Centric Culture—One Stop at a Time

SugarCRM

He also regularly writes for Forbes and is the mind behind top Customer Experience (CX) books “Punk CX” and “How to Wow.” ” At SugarConnected 2022, he put Customer Experience at the top of the operational agenda for modern enterprises. Customers have permanently shifted to digital.

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