Remove Case Management Remove Customer Feedback Remove Sports Remove Voice of the Customer
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Coach Smarter: How to Maximize the Value of Your VoC Program on the Frontline

PeopleMetrics

At every level of sports, there are coaches. ” With simple tools to listen to customers we now have a powerful, honest source for coaching and feedback on team and individual performance – the Voice of the Customer. How about a game of one-on-one? 3) Make follow-up a habit. 4) Reap what you sow.

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