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What is a customer data platform?

Intercom, Inc.

A customer data platform is software that pulls in multiple data streams into one consistent database that helps to organize and manage customer data. . What is the purpose of a customer data platform? To understand the purpose of a customer data platform, it helps to look at some third-party definitions. .

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Employee Training Assessment Guide: Train Smarter to Boost ROI

ProProfs

For example, here’s what learning expert Matthew Tang says about the frequency of refresher assessments for compliance training. If employees don’t meet compliance measures, people can die. For example, let’s say you want to improve your customer relationship management (CRM) efforts.

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15 customer service resume examples and writing tips for 2023

Zendesk

Do: Address industry-specific criteria, like HIPAA compliance. Takeaway: Show you’re qualified for hospital customer service by adhering to industry best practices. The above example showcases the applicant’s expertise in maintaining technical systems while making it known that customer relationships remain a priority.