Hodusoft

NOVEMBER 9, 2022

CRM integration: CRM serves as a valuable source of information, providing insights into customers’ behavior, trends, preferences, etc. Integrating CRM software into IP PBX software enables businesses to gain access and visibility of customer feedback, data, and predictive analysis for identifying areas of improvement.

Contact Center 52

Contact Center CRM Construction Manufacturing 52

ProProfs

JANUARY 30, 2023

For example, here’s what learning expert Matthew Tang says about the frequency of refresher assessments for compliance training. If employees don’t meet compliance measures, people can die. For example, let’s say you want to improve your customer relationship management (CRM) efforts.

Compliance 52

Compliance Start-ups Customer Relationship Management Retail 52

SugarCRM

AUGUST 31, 2020

The constructive use of time can be that crucial edge making your organization stand out from competitors. Accurately assess team performance and compliance with customer needs. By reducing the time previously wasted on non-optimized activity, it enhances your company’s profile and, ultimately, your revenue.

CX 29

CX Innovation Construction Compliance 29

Intercom, Inc.

JULY 16, 2022

Whenever a company collects data on a customer – whether it’s in a point of sale (POS) or customer relationship management (CRM) system, a website or social media interaction, an email or customer service communication, or any other channel – all that information can be aggregated and stored in a customer data platform (CDP). .

E-commerce 118

E-commerce Social Media Compliance Construction 118

ProProfs

MARCH 19, 2021

Timely feedback to learners and from learners can be immensely constructive. The inability to adapt to corporate culture and policies may lead to non-compliance, which may attract regulatory penalties. The platform integrates with several email marketing tools, CRM, and CMS and offers extended functionalities to the LMS.

Education 52

Education Start-ups Business Operations Construction 52

Intercom, Inc.

DECEMBER 21, 2021

There is so much knowledge in the sales CRM systems. It might be reliability, it might be a compliance issue, it might be a competitive threat, whatever. There’s so much knowledge in notes from customer success, quarterly business reviews, and conversations. We can distill it, we just need to get it out.

Engineering 118

Engineering Government B2C Start-ups 118

Zendesk

JANUARY 26, 2023

Additional apps added in January: API Data Sync by Knots (Support) lets you retrieve data from or send data to backend systems via REST API, allowing you to sync data between Zendesk and other tools–like your ERP, CRM, webshop, and on-premise software. airfocus (Support) is a platform built for the new way of doing product management.

Compliance 52

Compliance Education Construction AI 52