Compliance CRM Hospitality Omnichannel 
Hodusoft
SEPTEMBER 30, 2021
Healthcare call center software is set to become more sophisticated to keep up with the changing ecosystem and the need for a holistic hospital call center. . Omnichannel contact and call centers will play a vital role in the service and delivery in the ‘new normal’. . Post-Covid Reality: Healthcare contact and call center software.
Hodusoft
JANUARY 18, 2023
Here is a list of some must-have features for call center software in the healthcare industry: HIPAA compliance: The Health Insurance Portability and Accountability Act of 1996 ( HIPAA ) is mandatory compliance for any business or professional working in the healthcare sector. FluentStream.
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SurveySensum
JULY 14, 2020
Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. He has over 25 years of experience with expertise in Business Transformation, Customer Experience, and Retail/Hospitality. He specializes in customer service, customer experience, company culture, and hospitality. LinkedIn : [link].
CommBox
AUGUST 8, 2021
During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone and in-person service. Patients expect hospitals and other healthcare providers to deliver service digitally, as mentioned.
CommBox
AUGUST 8, 2021
During the pandemic, the demand for digital healthcare services grew so drastically that some hospitals and healthcare facilities couldn’t handle all the flow of patients’ requests using traditional methods such as phone service. Patients expect hospitals and other healthcare providers to deliver service digitally, as mentioned.
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