25 Tips & Best Practices for Identifying the Best Call Center Services
Callminer
OCTOBER 22, 2019
Certainly, AI has and continues to be used for contextualizing the massive amounts of data captured by call centers, but it’s starting to go a step further. Predictive analytics, the ability to determine which customers are most likely to buy, for example, is becoming a powerful use case for AI in the call center industry.
203 
Let's personalize your content