Lightico

FEBRUARY 11, 2024

This often result in inefficiencies, delays, and increased risk of errors and non-compliance. Historically, the extraction of relevant data from these documents has relied heavily on optical character recognition (OCR), manual data entry, or basic forms from the LOS or DMS with the dealership salesperson standing as the go between.

Data Entry 98

Data Entry Compliance Finance Unstructured Data 98

Zendesk

OCTOBER 4, 2023

RPA allows bots to execute repetitive, back-office tasks and processes like data entry and extraction, filling out forms, processing orders, moving files, and more. Data also plays a key role in machine learning , ensuring the IA learns from each support interaction and user feedback.

Artificial Intelligence 52

Artificial Intelligence Sentiment Analysis AI Machine Learning 52

Callminer

OCTOBER 22, 2019

Certainly, AI has and continues to be used for contextualizing the massive amounts of data captured by call centers, but it’s starting to go a step further. Predictive analytics, the ability to determine which customers are most likely to buy, for example, is becoming a powerful use case for AI in the call center industry.

Contact Center 203

Contact Center Healthcare AI Sales 203