Execs In The Know
FEBRUARY 16, 2023
Western Union agents were prepared for success after practicing high-impact call scenarios faced in their day-to-day interactions with live customers. Diane Porter, Director of Education and Instructional Design, was clear about why Sallie Mae uses Zenarate simulation training. “We
SurveySensum
JULY 14, 2020
Industry Leader in customer experience, Blake Morgan is a Keynote Speaker, Author of two books, a Customer Experience Futurist, and a Guest Lecturer at Columbia University. Ian Golding – Customer Experience Consultant, Speaker, Author, Blogger. LinkedIn : [link]. He is a Trainer, Bestselling Author, and a Keynote Speaker.
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