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A Guide to Choosing the Right Text Analysis Software for Your Business

Lumoa

It’s full of insights, but only if we can effectively gather, structure, and analyze it. That’s where text analysis, or text mining, comes into play. It’s also about finding a tool that meshes with your business’s heartbeat – your KPIs, budget, and data processing goals.

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11 best Voice of the Customer tools to listen to your customers effectively

SurveySensum

Thematic is an AI-powered Text Analytics solution that analyses and extracts text from customer feedback. This voice of the customer tool evaluates the meaning of texts and classifies them into themes. Text Analytics for Robotic process automation. Text Analytics and Machine Learning.