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Contact Center, Call Center and Customer Experience Events – September 2017

Taylor Reach Group

Contact Center Nation – Mid Atlantic Fall Event – Reston Virginia – September 13. Customer Engagement Compliance Professional (CECP) 2-day Live Training. Preparing Tomorrow’s Contact Center TODAY. Technology, Tools & Strategies to Propel Success. Drive Marketing Returns in 2018 with Customer Insights – September 14.

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Why CX teams need automated privacy tools

Zendesk

In 2021, Virginia and Colorado joined California with state laws, and even more are in the pipeline for 2022. In short, it allows CX teams to focus on core responsibilities while ensuring scalable compliance across the board. This is the reality for many customer experience (CX) teams.

CX 52
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Customer data privacy: A CX guide for 2024

Zendesk

Review compliance with data protection laws Depending on the location of your business and your customers, you’ll likely need to follow data protection laws and regulations. Simply put, GDPR compliance helps ensure lawful, transparent, and fair data processing practices.

CX 52
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How to Create an Online Quiz for Business or Education

ProProfs

Education Lincoln High School Lincoln High School in West Virginia was looking for a testing mechanism to enable 700 students spread across the globe to visit their website and take tests. You can also set up the information you require before someone takes your quiz.