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The Three Stages to Developing a Customer-Centric Culture

CX Accelerator

JANUARY 16, 2020

As with any construction, getting the foundation right is key to the structural integrity of what you’re trying to build. Ramsey Solutions in Nashville, Tennessee is one such organization. The Fence A significant portion of your employees are sitting on the fence and need a push. . Stage One, The Gate.

CX 182
CX Customer-Centric Organization Construction Contact Center 182
article thumbnail

The Three Stages to Developing a Customer-Centric Culture

CX Accelerator

JANUARY 16, 2020

As with any construction, getting the foundation right is key to the structural integrity of what you’re trying to build. Ramsey Solutions in Nashville, Tennessee is one such organization. The Fence A significant portion of your employees are sitting on the fence and need a push. . Stage One, The Gate.

CX 182
CX Customer-Centric Organization Construction Contact Center 182
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