Hodusoft

SEPTEMBER 30, 2021

Benefits of Contact Center Software for Healthcare Industry. Healthcare was among the first to bear the brunt, with the sudden spike in call volumes. The demand for contact center software shot up considerably. The pandemic situation has changed the workings of the healthcare industry.

Contact Center 52

Contact Center Healthcare Hospitality Hospitality 52

Hodusoft

APRIL 22, 2021

This outbreak has affected almost all the industries and healthcare is among one of them. The way people used to access healthcare facilities has changed drastically. Now, communication has become an essential part of healthcare services, especially in large, multi-department healthcare facilities.

Contact Center 52

Contact Center Healthcare Hospitality Hospitality 52

Hodusoft

FEBRUARY 22, 2022

HoduCC – Contact Center Software. Designed with an omnichannel approach to help enterprises build connections across every communication channel with customers and deliver delightful experiences. . HoduCC – Call Center Software. RELEVANCE OF CALL AND CONTACT CENTERS.

Innovation 52

Innovation E-commerce Hospitality Hospitality 52

Fonolo

MARCH 19, 2019

Industries like retail, hospitality, and healthcare have continued to raise the bar to meet customer expectations. Change the Channel: Prioritizing Omnichannel in Customer Experience. By embracing modern customer service technology as a must-have ‘utility’, these brands can set themselves apart from their competitors.

Technology 106

Technology Technology Customer Service Social Media 106

Ameyo Callversations

JUNE 15, 2021

Industry verticals like healthcare, travel & hospitality, banking, government, and e-commerce are evaluating their CSAT score to find an answer to the question stated above. Automatically create support tickets with Omnichannel Ticketing whenever a customer reaches you through different chat channels. Chat-based Ticketing.

Customer Satisfaction 52

Customer Satisfaction Invoicing E-commerce Omnichannel 52

SurveySensum

JULY 14, 2020

Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. She is a trusted industry voice for guidance on emerging contact center channels and technologies. He has over 25 years of experience with expertise in Business Transformation, Customer Experience, and Retail/Hospitality.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132