Taylor Reach Group

MAY 14, 2019

You emerge from an underground vault in the setting of West Virginia to discover things aren’t as expected. Bethesda’s Fallout 76 is a multiplayer retro-futuristic post-apocalyptic online world in which the player’s character is tasked with restoring civilization with other players.

Gaming 121

Gaming Customer Service Legal Customer Experience 121

Taylor Reach Group

JANUARY 18, 2018

It was that time for me about 15 years ago when I realized I hadn’t figured out the holiday parade theme for my Contact Center. In our small city in the hills of West Virginia, we were the largest private employer. You know how time moves faster when holidays are coming up, and you have a huge to-do list?

Contact Center 54

Contact Center Customer Experience 54

Zendesk

MARCH 25, 2021

Due to COVID-19, there’s a growing number of remote call center jobs available online. According to Fortune, more and more high-volume call centers (or contact centers) are moving to remote work and staying that way , which means greater opportunity for work-from-home call center representatives.

Social Media 92

Social Media Contact Center Start-ups Omnichannel 92