Remove CRM Remove Customer Retention Remove Outlook Remove Social Media
article thumbnail

7 Top GetFeedback Alternatives & Competitors In 2023

SurveySensum

We explored customer review platforms like G2 and Capterra to get an understanding of GetFeedback’s features, and pros and cons, based on customer reviews. Limited Integrations A robust feedback management tool should come with integrations with different CRM and data analytics tools. So let’s explore.

NPS 52
article thumbnail

Why Are Your Customers Leaving? 8 Simple Ways to Prevent Churn

SugarCRM

Churn rate can be used to indicate your company’s long-term outlooks by identifying changes that adversely affect customer retention. Churn rate also helps determine which customers are most successful with your product and forecast your company’s achievements. Customer churn rate directly impacts your revenue churn rate.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A simple, effective consumer behavior model (with examples)

Zendesk

This includes their general outlook on life, motivations, attitudes, and perceptions. Social factors. Social factors extend to a person’s economic class as well as their social media practices. Customer retention. Customer retention is more cost-effective than securing a first-time buyer.

article thumbnail

10 Best SurveyMonkey Alternatives & Competitors [2022]

SurveySensum

That’s why you can seamlessly integrate any kind of platform that you use every day such as Outlook, SalesForce, Hubspot, Zendesk, Zapier, etc with SurveySensum. Great customer support. Make the right decisions on time and improve customer retention by identifying and eliminating friction points. . Integrations.

NPS 52
article thumbnail

Customer Journey Insights Increase Marketing Impact

ClearAction

Hootsuite’s Vice President of Customers, Kirsty Traill, recently presented 1 how her team’s holistic approach is reaping transformational value, starting with increasing Marketing impact. Customer-Focused Mindset. In turn, processes are in place to make sure field events deliver this, tailored by customer persona.