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Customer experience, whose business is it?

Lumoa

They also support integrations e.g. enabling feedback to flow back to CRM system or help Customer Support department in fixing the issues in real-time. That makes business development's essential role to improve the life of their customer through business innovations. Remember when you received a wrong invoice from your phone company?

article thumbnail

Customer experience, whose business is it?

Lumoa

They also support integrations e.g. enabling feedback to flow back to CRM system or help Customer Support department in fixing the issues in real-time. That makes business development's essential role to improve the life of their customer through business innovations. Remember when you received a wrong invoice from your phone company?