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Harnessing the Power of Generative AI in CRM

SugarCRM

In today’s business landscape, it’s hard to find an organization that operates without CRM tools, even in its primitive forms. However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception.

CRM 26
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Investing in CRM: Balancing Business Needs with IT Challenges

SugarCRM

And CRM tool investments are no different. Typically, CRM investments are made to meet the following business goals: to offer businesses a unified solution encompassing multiple departments and streamlining their processes. Thus, balancing business needs with IT challenges does play a significant role in such decisions.

CRM 26
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Building Your CRM A-Team: The Roles Your CRM Needs to Succeed

SugarCRM

From my personal experience working with CRM users over the last three years, most people reading this post will fall into one of the two following categories: You are researching and selecting a CRM platform and putting everything in place to deploy an optimized CRM within your organization. Why This is Important.

CRM 29
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Sugar Sell Editions: The Ultimate Guide

SugarCRM

There’s a lot of innovation in the technology world and CRM market. With product innovation being a top priority for Sugar, we constantly improve our products based on our customers’ feedback. Breaking down into Editions is our commitment to: 1. Make Things Easy. Sugar Sell Advanced. What Does Sugar Sell Advanced Include?

CRM 49
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How Casabaca Toyota Leveraged Digital Transformation to Drive Customer Experience

SugarCRM

Like the cars it sells, Casabaca is a brand that sets the standard for others, constantly innovating and bringing change to an industry that’s remained mostly static in the region. In its first implementation of SugarCRM, the company was able to digitize these processes to conduct simple activities like collecting data and sending invoices.

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The great differentiator: How fintech companies are prioritizing great customer service

Intercom

A new wave of startups has introduced new and innovative ways to manage finances that have challenged the traditional banks, developing products and services that offer new opportunities for both consumers and businesses, and providing more convenient ways to manage finances without being bogged down by legacy systems and red tape. .”

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The Power of All-in-One CRM: Aligning IT Leaders with Key Business Objectives

SugarCRM

An “All-in-One” CRM refers to a comprehensive Customer Relationship Management (CRM) system that combines multiple functionalities and features into a single software solution. A CRM with a 360-degree view of organizational operations eliminates the need for IT to allocate resources to manage the platform.

CRM 26