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Billy Joel…and CRM?

SugarCRM

So why should your CRM be any different? Recent events have shown us that when it comes to your data, you need to do everything possible to keep it safe and make sure it’s available when you need it. When choosing a CRM vendor, security and availability should be at the top of your wish list. Your CRM is no different.

CRM 29
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Looking for Sales Automation? Don’t Skip These 11 Features

SugarCRM

Automated CRM can eliminate manual tasks for sales reps and even prescribe their next move with artificial intelligence. The software uses rules, algorithms, AI, and other digital tools to trigger and automate sales functions, including data entry, document routing, nurture cadences, and so much more. Automated data entry.

Sales 26
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Small Business Inbound Call Center Software to Improve Customer Service

Hodusoft

It also integrates with Customer Relationship Management ( CRM ), which enables it to provide customer service representatives with the right customer information, such as the name of the customer, purchase history, transaction details, and account details. That’s where you need to search.

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What Is Guided Selling And How Can It Help You Improve CX?

SugarCRM

Guided selling is far from magic and closer to AI-powered data engineering, custom software development, and deployment. This technology filters and displays product recommendations based on customer interactions and data: think comments, ratings, page views, cart events, click-throughs, and so on.

CX 26
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What Is Marketing Automation and How Does It Work?

SugarCRM

Once leads hit scoring thresholds, they can automatically be passed onto sales teams via integration with your CRM tool. A platform that integrates with CRM tools and other solutions helps streamline lead management processes by equipping sales and customer service teams and marketing intel. No more manual data entry.

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Understanding and Improving Customer Experience

SugarCRM

And as always, a flexible and intuitive CRM tool is the binder you need for those specific elements. At its core, Sugar is a CRM built upon companies’ need to deliver improved interactions with their customers. But dedicated Sales, Support, and Marketing software integrated with Sugar can help you enrich your customer experience.