Coda’s Shishir Mehrotra on rethinking docs from scratch
Intercom, Inc.
FEBRUARY 7, 2019
For listeners who may not know, his quick version of the story is that he had a cousin in Louisiana who needed help with her math homework, but they could never find the time to be on Skype at the same time. And he says: “No, I don’t think you understand. I create on YouTube. I publish on YouTube.” And he tells me the story.
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