SurveySensum

OCTOBER 4, 2023

Real-time Analysis Ensure the tool gathers and analyzes customer feedback in real-time and gives you timely alerts. It empowers you to deploy CSI, SSI, NPS , CSAT, onboarding, and other VOC surveys to gauge the pulse of your automotive customers. You can easily integrate this tool with your existing CRM.

Customer Feedback 52

Customer Feedback Sentiment Analysis Text Analytics CRM 52

Lumoa

AUGUST 8, 2023

Unlocking the power of VoC feedback is vital to the success of any business. This article offers a comprehensive guide on how to analyze survey results efficiently, covering everything from the basics to advanced techniques, and provides actionable solutions to common challenges in customer feedback analysis faced by businesses today.

Customer Feedback 83

Customer Feedback VOC Net Promoter Score NPS 83

SurveySensum

SEPTEMBER 15, 2023

Compatibility with CRM systems, email platforms, and other essential tools is crucial. It allows you to create surveys for customer and product experiences, including NPS, CES , CSAT, VOC, and more, using its customizable templates in a few minutes. Ease of Use: Look for an easy-to-use tool that suits your team’s skills.

B2B 52

B2B NPS Sentiment Analysis Text Analytics 52

SurveySensum

NOVEMBER 23, 2023

Your software should allow you to save this data in your CRM, help desk, and billing systems and trigger workflows immediately. It lets you send NPS, CES, CSAT, product, onboarding, and many VOC surveys to your customers. The tool displays data in CRM and sets triggers accordingly. Flexible survey theme and layout customization.

NPS 52

NPS Net Promoter Score Sentiment Analysis Social Media 52

SurveySensum

AUGUST 9, 2022

You can seamlessly enjoy templates for NPS, CES, CSAT, VoC, product experience, brand experience, and more. . 5 – Text & Sentiment Analysis. Text & Sentiment Analysis is one of the most sought-after features of survey platforms. Qualtrics offers sentiment analysis tools only on its advanced levels.

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52

SurveySensum

NOVEMBER 10, 2023

Integrations: Check if the tool seamlessly integrates with your other existing tools like CRM, ticketing software, etc. Data Analysis: Check to see if the tool provides robust data analytics insights into your website performance and user behavior. Listen to Your VOC & Improve Your Website CX – Request a Demo 6.

Sentiment Analysis 52

Sentiment Analysis Actionable Insights Social Media Start-ups 52

SurveySensum

JUNE 24, 2019

Presence of Text & Sentiment Analysis unlike traditional feedback surveys. No response will remain unnoticed as it will be automated with your CRM system to tackle customer grievances. Furthermore, in today’s era, listening to the voice of customers (VOC) has become a key differentiator.

Net Promoter Score 40

Net Promoter Score Artificial Intelligence NPS Sentiment Analysis 40